Legal
Privacy Policy
Learn how New Era Secure Logistics collects, uses, stores, and protects information shared through this website and our service inquiries.
How We Handle Information
This Privacy Policy explains the types of information we may collect through our website, quote requests, contact forms, and business communications. It also outlines how we use that information to support secure transportation and logistics services for healthcare, aviation, maritime, government, and commercial clients.
Collection
Information We Collect
We may collect personal and business information you voluntarily provide, including your name, company name, phone number, email address, pickup and delivery details, cargo information, scheduling details, and any special instructions submitted through our forms or direct communications.
Use
How We Use It
We use submitted information to respond to inquiries, prepare quotes, coordinate transportation services, communicate about shipments, improve customer support, maintain operational records, and protect the security and integrity of our business processes.
Protection
Sharing and Safeguards
We do not sell personal information. We may share information with trusted service providers, dispatch personnel, technology vendors, or legal authorities when necessary to operate our services, meet contractual obligations, comply with law, or protect rights, safety, and property. We use reasonable administrative and technical safeguards, but no online transmission or storage method can be guaranteed fully secure.
Your Rights
Additional Privacy Details
Depending on your location and the nature of your interaction with us, you may have rights to request access to, correction of, or deletion of certain personal information, subject to applicable legal and operational requirements.
Our website may use basic analytics, server logs, cookies, or similar technologies to understand site usage, maintain performance, and improve user experience. You can manage cookie settings through your browser, though some site functionality may be affected.
We are committed to handling business and customer information with professionalism, accountability, and care.
New Era Secure Logistics
This website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We may update this Privacy Policy from time to time, and changes will become effective when posted on this page. If you have questions about this policy or how your information is handled, please contact our team through the Contact page.